Privacy Statement for Calm Blue Coaching

Last Updated: September 2024

 

1. Introduction
At Calm Blue Coaching (“we”, “us”, “our”), we value your privacy and are committed to protecting your personal data in compliance with the General Data Protection Regulation (GDPR) and relevant Dutch privacy laws. This Privacy Statement explains how we collect, use, disclose, and protect your personal data when you interact with our website and services.

 

2. Data Controller
Calm Blue Coaching, located at Herenlaan 28, 5708 ZS Helmond, is the data controller responsible for the processing of your personal data. If you have any questions or concerns regarding this Privacy Statement or your privacy rights, please contact us at info@calmbluecoaching.com.

 

3. Personal Data We Collect
We may collect and process the following categories of personal data:

  • Contact Information: Name, email address, telephone number, and address.
  • Professional Information: Job title, company name, and professional interests.
  • Website Usage Data: IP address, browser type, operating system, and interactions with our website (via cookies and similar technologies).
  • Communications: Any information you provide when you contact us or subscribe to our newsletter, or disclose during coaching appointments (including both face to face and online appointments).


4. How We Use your Personal Data

We process your personal data for the following purposes:

  • Service Delivery: To provide our coaching services and manage client relationships.
  • Communication: To respond to your inquiries, provide information about our services, and send you updates or newsletters (with your consent).
  • Website Improvement: To analyze website usage and improve user experience.
  • Legal Compliance: To comply with legal obligations, such as maintaining records for tax purposes.


5. Legal Basis for Processing
We process your personal data based on the following legal grounds:

  • Performance of a Contract: When processing is necessary for the performance of a contract to which you are a party (e.g., coaching services).
  • Legitimate Interests: For our legitimate business interests, such as improving our services and communication with clients, provided that your fundamental rights and freedoms do not override these interests.
  • Consent: When you have given explicit consent for specific purposes, such as receiving newsletters.
  • Legal Obligations: When processing is necessary to comply with our legal obligations.


6. Data Sharing
We do not share your personal data with third parties except in the following cases:

  • Service Providers: We may share your data with trusted service providers who assist us in delivering our website and our services such as IT services and email marketing services.
  • Legal Requirements: We may disclose your data if required by law or in response to a legal process, such as a court order or government request.

7. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations. The retention period may vary depending on the nature of the data and the specific legal or business requirements.

 

8. Your Rights
Under the GDPR and Dutch privacy laws, you have the following rights regarding your personal data:

  • Access: Request access to the personal data we hold about you.
  • Rectification: Request correction of inaccurate or incomplete data.
  • Erasure: Request deletion of your personal data when it is no longer needed or if you withdraw your consent.
  • Restriction: Request restriction of processing under certain circumstances.
  • Data Portability: Request transfer of your data to another service provider.
  • Objection: Object to the processing of your data based on legitimate interests or for direct marketing purposes.
  • Withdrawal of Consent: Withdraw your consent at any time for processing based on consent.

To exercise your rights, please contact us at info@calmbluecoaching.com. We will respond to your request within the timeframes required by law.

 

9. Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or alteration. Despite our efforts, no data transmission over the internet or storage system can be guaranteed to be 100% secure.

 

10. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience and analyze website traffic. For more information, please refer to our Cookie Policy.

 

11. Changes to This Privacy Statement
We may update this Privacy Statement from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this statement regularly to stay informed about how we are protecting your data.

 

12. Contact Information
If you have any questions or concerns about this Privacy Statement or our privacy practices, please contact us at:

 

Calm Blue Coaching
Herenlaan 28, 5708 ZS
info@calmbluecoaching.com
06 272 605 08

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